This page answers the most common questions about BuildingConnect and how building-wide connectivity works in practice. It covers setup, operations, leasing, and user experience to help you understand how connectivity can be simpler, faster, and easier to manage.
Understanding BuildingConnect
Getting connected
Once the building is enabled, tenants can typically get online immediately without waiting for installations.
The building-wide setup is usually completed in around three months. After that, no further installs are needed for individual tenants.
In most cases, no. Connectivity is already available in the building, so tenants can use what is in place.
They can connect straight away using the existing setup, rather than organising a new installation.
Operations and management
There is a single provider responsible, giving clear ownership and reducing coordination.
Yes. A simple portal gives visibility of services and connectivity across the building.
Yes. A consistent setup and fewer suppliers mean less coordination and fewer issues to manage.
Any technical issues are managed by one team, making resolution faster and more straightforward.
Reliability and performance
It is designed to be highly resilient, with multiple connections to help keep services running even if one fails.
In most cases, yes. It provides a higher level of reliability than many individual setups.
Yes. Wired and Wi-Fi connectivity are available across the building.
Yes. A consistent setup helps ensure reliable connectivity throughout the building.
Leasing and commercial impact
Yes. Connectivity is already in place, reducing delays and uncertainty during leasing.
Yes. It avoids repeated installation works each time a new tenant moves in.
Simply: connectivity is already available, so they can get online straight away.
Yes. The setup supports high standards for building connectivity and helps improve certification levels.
Flexibility and pricing
Not necessarily. It offers enterprise-level service at competitive, market-aligned pricing.
No. Terms can be flexible and aligned with leases.
Yes. Tenants can still choose their own provider if needed.
Yes. It can be deployed across multiple buildings and introduced gradually.